How To Find Kindle Serial Number

11-05-2021
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My much-beloved Kindle is broken. I need the serial number to have it repaired. However, I never registered it, so I can't see the device in my account. The packaging has long since been discarded. How screwed am I?How

Hi guys, Quick video showing how to access the following information on your Kindle: - Serial Number - Space Available - Firmware Version Hope you like it. Dec 17, 2015  ♥ 0. I need to know the KSN of my Kindle but don’t know how to do this. You have 2 methods: 1. Go to your Kindle’s home screen, click “Menu” –> “Settings” –> “Menu” –> “Device Info”. Go to Amazon website’s “Manage Your Content and Devices”page, click “Your Devices” tab, there you can find the KSN of the Kindles registered with the Amazon account. Dec 16, 2012 - How can I get the serial number off my kindle fire if I don't have the box and the screen is frozen and won't go - Answered by a verified.



The Kindle was a gift from my now-deceased father, so a) it has sentimental value and b) there is no way to check his purchase history to verify the device information.
Please, please hope me.
posted by easy, lucky, free to Technology (17 answers total) 3 users marked this as a favorite
I don't have a kindle but it's very common for the serial number for electronics to be on the device somewhere. A common spot with phones, for example, is under the battery, if the battery is removable. On old kindles it was under the rear cover. If you know about when the device was made, or the model number, you can possibly google how to find it.
posted by RustyBrooks at 1:14 PM on November 11, 2017

How is it broken? Does it turn on at all? Is the screen broken?
Do you know which model or what type of Kindle it is? Does it have a black-and-white e-ink screen, or a color LCD screen?
If it turns on and you can read and tap things on the screen, you can find the serial number under 'Device Info' in the settings screens.
If it turns on but the screen is broken, this tool might be able to display the serial number, depending on what type of Kindle you have.
posted by mbrubeck at 1:17 PM on November 11, 2017

It is a Kindle Paperwhite.
It turns on but the screen displays 'Your Kindle needs repair' and directs me to contact Amazon. Amazon customer service has not been able to help without a serial number.
posted by easy, lucky, free at 1:29 PM on November 11, 2017

What you need is the Kindle Diagnostic Tool
downloadable at http://www.siralex.info/wp-content/plugins/download-monitor/download.php?id=9
posted by Obscure Reference at 2:01 PM on November 11, 2017

On preview, this is the same tool mbrubeck links to.
posted by Obscure Reference at 2:03 PM on November 11, 2017

The Kindle Diagnostic Tool would do what I need, but it appears not to work for devices released after 2011.
posted by easy, lucky, free at 2:07 PM on November 11, 2017

Are you looking under Content and Devices? (Not Apps and Devices) My paperwhite serial number is listed there.
posted by Knowyournuts at 2:11 PM on November 11, 2017

'Content and Devices' where?
(Sorry for threadsitting and for generally being dense!)
posted by easy, lucky, free at 2:27 PM on November 11, 2017

Go to Your Content and Devices, click on the 'Your Devices' tab, then click the button in the 'Actions' column next to your Kindle, if it appears in the list of devices.
posted by mbrubeck at 2:57 PM on November 11, 2017

Unfortunately, the Kindle is not registered, so it does not appear on the list of devices.
posted by easy, lucky, free at 2:59 PM on November 11, 2017

This doesn't quite answer your question, but you might be able to fix it yourself (if you haven't tried this already). This answer on StackExchange suggests a method of getting the Kindle to do a factory reset on itself. Essentially, you plug your Kindle into your computer, restart the Kindle, put a file named DO_FACTORY_RESTORE on it, and restart the Kindle again to get it to do a factory reset. It's a little more involved than that, but that's the gist of it.
posted by retypepassword at 5:35 PM on November 11, 2017

Helpfully, the serial number a Kindle announces to the host computer when you plug it in over usb appears to be the same as the Serial number reported in the 'Device Info' section of the Kindle Settings screen.
If I plug my Paperwhite into my laptop & issue a lsusb -v command as root, then the serial number of my Kindle is reported (amongst lots of other data): (I’ve starred most of it out for obvious reasons.)
If you plug your Kindle into a Windows laptop you’ll probably find the same data somewhere deep inside the devices control panel. Or else use USBDeView from NirSoft. You’ll know you’ve got the right one when you see a 16 character serial number which starts B0 or 90 if the list on MobileRead is complete.
posted by pharm at 1:58 AM on November 13, 2017

NB. Failed to point out that the above command only works because my laptop is running Linux. You’ll have to go spelunking in the device manager (under windows) or the system profiler (under OSX) if you’re not me :)
posted by pharm at 2:07 AM on November 13, 2017

Mac OS X Sierra:
About This Mac -> System Report -> USB
posted by chazlarson at 8:36 AM on November 15, 2017

That feeling when you answer someone’s heartfelt plea for help & then they never respond :)
Have you tried my solution e,l,f? Did it work?
posted by pharm at 3:01 AM on November 18, 2017

Sorry for my lack of response!
retypepassword's solution worked. Thank you all!
posted by easy, lucky, free at 11:40 AM on November 20, 2017 [1 favorite]

Yay!
posted by pharm at 12:45 PM on November 20, 2017

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Enter an Amazon Fire TV serial number in the field above to see information regarding its rootability and origin. For more information, see my post on how to decode the Fire TV’s serial number. Note that serial numbers entered are not stored or even transmitted over the internet. Decoding occurs completely in your browser. A sample serial number to try is 709002014106.

Follow me on Twitter (@elias) and Instagram (@esaba) to see what I'm up to.

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ShareTweetShare+1JBsays:January 9, 2015 at 11:26 am

This is pretty nifty! Thanks for your continued contributions.

Mikesays:January 9, 2015 at 12:23 pm

Genius idea for a tool for this!!! :) Great job, as usual, helping us all out!

Dennissays:January 9, 2015 at 5:11 pm

Great tool, thank you for sharing!

Jrock113says:January 9, 2015 at 7:00 pm

Thank You!

Dougsays:January 12, 2015 at 9:27 am

Great… Just picked up 2 more rootable versions at Staples. Too bad I had to pay full price.

What are the differences between the hardware and unit revisions. I have a 1st and 3rd revision.

Andry Softsays:January 21, 2015 at 9:37 am

Amazon Fire TV Serial Number : 709003034247

Rootable: Yes
Likely Software Version: 51.1.0.1 or 51.1.0.2
Manufactured: By Foxconn on 6/15/2014
Hardware Revision: 03
Unit Revision: 03
Condition (New or Refurbished): New
Note: This information may not be entirely accurate. Especially with recently manufactured devices.

—–

what?? Manufactured: By Foxconn on 6/15/2014 ????

AFTVnewssays:January 21, 2015 at 1:53 pm How to find kindle serial number on android

What’s confusing you, the date or “Foxconn” ?

https://en.wikipedia.org/wiki/Foxconn

Andry Softsays:February 4, 2015 at 2:48 am

the date

Asadanisays:January 26, 2015 at 10:14 am

AFTVNews. Please update your serial decoder to remove the series 2 as those with the very old firmware has to be updated to the latest version. The ethernet removal trick does not work on those series. I’ve gone through 10 units this weekend and all the units with Series 3 work with the ethernet removal trick.

Another point to note here is there is no longer the incremental update. It updates to latest. So don’t hold your breath like earlier hoping for an increment. There is an extensive thread on XDA.

Example Get the Series 3 such as. 70900305xxxxx. Don’t get the 2 Series. Hope this helps someone.

Snorkelsays:January 26, 2015 at 11:36 am

Just went to best buy and the first one I put in the decoder said it was likely rootable.
It’s a series 3 as well:

Likely Software Version: 51.1.1.0
Manufactured By Foxconn on 8/15/2014
Hardware Revision: 03
Unit Revision 05

Will find out soon if it’s rootable and hopefully the ethernet trick to get it to fully start without a update works.

Asadanisays:January 26, 2015 at 2:26 pm How to find kindle fire serial number

Series 3 is surely rootable with the Ethernet trick. I’ve done 3 of those and I will done one for myself as an extra one tonight . Good luck and let us know how it goes. You’ll mostly have to downgrade it to get back up.

Asadanisays:January 27, 2015 at 9:31 am

I got the series 3 yesterday. They had 10 pieces a day earlier and I picked up the last one yesterday. Got it rooted with the ethernet trick. Good luck to all.

Asmodeussays:January 27, 2015 at 8:52 pm

Is (HW Rev 03 Unit Rev 03) or (HW Rev 03 Unit Rev 05) the preferred version?

I’ve seen both 03/03 and 03/05 out there and unsure which one to hunt for or if there’s an even better version to look for.

Asadanisays:

Kindle Version By Serial Number

January 28, 2015 at 2:12 pm

By series 3 I mean 305 or 303 or 304.

70900 305 431207QQ

Hope this helps

tedsays:April 18, 2015 at 7:50 pm

70900 302

is this series 3 or 2? thanks

kix420says:February 10, 2015 at 7:35 am

best buy in my area beginning to stock unrootable boxes

DruTheFusays:February 14, 2015 at 4:22 pm

Just received my second AFTV box. While the Serial Number tool displays that my device is rootable, when checking the software version, it displays 51.1.4.2_user_514015320 , and according to the chart, NOT rootable.

Oh well, time to sideload

Samsays:February 15, 2015 at 9:31 pm

Same thing happened to me as well. I took all the precautions of not allowing it to auto update as the serial number said Root was possible. But after all the effort the software version was the one from December.

santisays:February 14, 2015 at 5:57 pm

Purchased 10 from best buy all unrootable :{

Curlypsays:February 15, 2015 at 5:38 pm

Does anyone know if the new versions of the Amazon Fire TV will be rootable in the near future? Or do I specifically have to find one that is able to be rooted? I considering taking advantage of the Sling offer and picking up a Fire TV for $34; hopefully it can be rooted!

qwertyticalsays:February 24, 2015 at 4:00 pm

Is it still possible to find rootable FTVs in store or an i wasting my time.

trojan4evrsays:February 27, 2015 at 11:29 am

yes….go into retail location(staples,bestbuy, or radioshack-longshot) and pull up this page:
http://www.aftvnews.com/how-to-decode-an-amazon-fire-tv-or-fire-tv-stick-serial-number/

trojan4evrsays:February 27, 2015 at 11:30 am

and then compare

trojan4evrsays:February 27, 2015 at 11:31 am

and then look up the serial number here:
http://www.aftvnews.com/serial/

Arfalisays:November 29, 2015 at 6:07 am

I do not have video nor audio signal on my Fire Stick TV. It is not a network nor Internet connection cause I do have video+audio on a 2nd Fire Stick TV so I am wonder if it must re-flashed or something else related to the firmware. I do not know either how to pull Serial Number up. Thx

Judith Bass

How To Find Kindle Serial Number On Amazon

says:May 17, 2016 at 10:23 am

Can’t my get my firetvstick to work. No pictures coming out.

Chuck Hawks

How To Find Kindle Fire Serial Number

says:

Kindle Touch Serial Number

March 28, 2017 at 4:04 pm

This is exactly what I needed and WAY beyond what Amazon offers. Thank you!
Great stuff!

@elias

Amazon Kindle Serial Number Lookup

@esaba